Our Tool Doctors service offers you support and assistance in the following cases:
- Commissioning of the tool
- Monitoring during the first trial runs
- Instruction of your employees on-site
- Presentation of the maintenance schedule
- Repair and maintenance work on your own and third-party tools
- Emergency breakdown service for your own and third-party tools
The Tool Doctors workshop van contains all of the tools needed to eliminate 90 percent of all technical tool-related problems on-site. In particular, the Tool Doctors specialists are able to use their welding equipment to apply material or repair fractures.
Tool Doctors - Deployment according to complexity
According to your specific request, we will prepare a quote and schedule for a Tool Doctors deployment for you.
Tool Doctors flexible service package
Our Siebenwurst Tool Doctors specialists are at your disposal at short notice. Via remote diagnosis carried out by our experts, which you can access directly via our Tool Doctors hotline, an initial, qualified problem analysis already takes place.
Experience has shown that the Tool Doctor can solve the problem on-site in over 90 percent of cases. We offer you this service 365 days a year around the clock with guaranteed availability within 24 hours of your call. A service framework agreement is concluded for this on-call service.
Tool Doctors flexible maintenance package
Preventive maintenance reduces downtimes. Our maintenance package includes the annual optimisation of the standard tool-specific preventive maintenance (PVI) plan: 1 × annual maintenance deployment with:
- Overall diagnosis of the tool according to maintenance schedule
- Replacement of wearing parts according to plan including wearing parts
- Basic cleaning Oiling, lubricating
- PVI statistics for tool failure. This provides insights for the PVI process.
- On-site consulting for optimisation in the field, e.g. cycle time, including action plan (upper limit for time expended: two hours. In our experience, competent advice is possible within this time frame).
- All services of the flexible service package.